Reissue Shipping Fee
Free standard shipping on orders over $59
Shipping is Free on all orders over $59! Shop with confidence knowing you'll get your products in 6-12 days, depending on your location in the domestic US. International shipping times are typically between 6-12 days, but some products can take up to 1-2 weeks.
We ship internationally, the shipping times vary based on location. Shipping costs depend upon the location of where the package is being shipped. Canada takes longer based on the location of the products.
Discount Codes cannot be applied to purchases, post-purchase. The order will need to be canceled or a discount applied to a separate order. No exception.
30-Day Money-Back Guarantee.
We want you to be 100% satisfied with your purchase. Please see below for details of our return policy.
If you'd like to return anything, simply contact us within 30 days and we'll take care of the return for you. We'll cover the return shipping, and as long as the item is returned in the same condition you received it, you'll receive a full refund. Please note, the outbound shipping cost is not refunded if there's nothing wrong with the item (if you received free shipping due to the order value or VIP tier, the actual shipping cost will be deducted from the refund).
We also know that sometimes you can't get around to trying stuff until after 30 days, or maybe you bought ahead of your Tesla being delivered. In that case, still reach out; we're flexible :-)
If the item is clearly used or missing anything, then a 25% restocking fee will be deducted from your refund; this is to cover the refurbishment of the product (if possible) so that it can be used for warranty stock.
For international orders, we are also happy to accept returns, but as there's no automated way for us to generate a return label, the return shipping responsibility is yours. We recommend using a tracked method, normally your local postal carrier offers the cheapest option. Please contact us first to authorize the return and to obtain an RMA number. As above, we can refund your payment method if returned within 30 days, otherwise we will issue a store credit.
This is important. Some of the products we sell become used as soon as you remove the protective backing. We're still happy to help with achieving a great installation, but these items do become non-returnable once the backing is removed. Please be sure you're happy with the product and comfortable with the installation process before going ahead, as unfortunately we're not able to issue refunds for failed installations.