




Free standard shipping on orders over $129
Shipping time depends on the product.
Free shipping on all orders $129+ worldwide!
For all orders under $129, the shipping fee is $5.99.
| Product Type | Handling Time | Shipping time |
| Fast Shipping Products | 0-1 calendar days | 3-6 calendar days |
| Standard Products | 1-2 calendar days | 6-12 calendar days |
| Customized Products | 3-5 calendar days | 6-12 calendar days |
We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
We have many cooperative express companies, such as DHL, FedEx, UPS, and USPS. We will choose the most suitable mode of transportation for you according to your country.
Please note P.O. boxes address is available (excluding APO/FPO/DPO address). Please enter a residential or business address at checkout.
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home. If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. Contact us: support@tesulaunch.net
It's entirely possible that your package will be delayed due to weather or other force majeure factors. If the delay affects your use, please contact our custom service via support@tesulaunch.net for compensation.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teslaunch.net.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@teslaunch.net.
Damages and issues
Please inspect your order upon reception and contact us within 7 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. (Photos of defective or damaged products are required.)
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return Fee
Customers are not required to pay for return shipping if a product is returned because it is "broken, missing, or wrong." If the product is returned due to "bought wrong, I don't want it anymore", the customer shall bear the return shipping cost, and the actual shipping cost will be deducted from the refund. In either case, there is no restocking fee for returns.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@teslaunch.net.
Applying the highest quality materials to practical designs, our products are engineered to meet the specific needs of EV vehicles and owners. Our EV charging products and accessories are backed by our industry-leading warranty with USA based support. Rated 240V at 32 Amps for faster and more efficient charging by connecting the 14-50 Adapter to the Tesla Gen 2 Mobile Connector Charger. If you have a 14-50 receptacle at home, work, or any destination, increase your miles of range per hour of charging by up to 10x (results may vary depending on your Tesla model). ETL Tested and Listed (Control No. 5026085) to conform to UL Standard 817, Certified to CSA Std. C22.2 No.21. SAFETY FEATURE: Integrated thermal sensor for auto-shutoff at max operating temperature of 122F.
Features:
Safety Information
Warnings
Compatibility
Gen 2 Mobile Connector by Tesla
(NOT compatible with Gen 1 Mobile Connector)
Specifications
Input Voltage : 120/240 VAC
Output: Varies by Model
Operating Temperature: -22°F to 122°F (-30°C to 50°C)
Compatibility: Gen 2 Mobile Connector for Tesla
Charging Port: Tesla
Weight: Varies by Model
Length: Varies by Model
IP/NEMA Rating: IP 54
Certification: UL 817 and CSA C22.2 No. 21 (Intertek Listed)
Usage Guide
Step 1: Attach Adapter to Mobile Connector Controller
Push into Mobile Connector socket until adapter snaps into place
Step 2: Plug Adapter to matching wall receptacle
DO NOT use power outlet or receptacle that is broken, loose, unstable, and/or otherwise not firmly secured to the wall or power box.
The Adapter plug MUST be completely inserted into the power outlet. An incomplete connection can interfere with the performance of the adapter or mobile connector and may pose a safety hazard.
Step 3: Connect Mobile Connector handle to your Tesla’s charge port
Your vehicle must be unlocked for charge port door to open. Pressing button on top of Mobile Connector handle opens charge port door.
Step 4: Confirm Tesla vehicle’s indicator turns green
Step 5: To Unplug
Press the Mobile Connector handle button until charge port light turns white.
Unplug Mobile Connector handle from charge port.
Reference
Model : 14-50
Charge Range Per Hour: 20 to 30 mi
IMPORTANT INFORMATION
Temperature and Self-Adjusting Safety Feature
It is normal for the cable temperature to rise during charging, particularly during summer when the ambient temperature is high. This is true of all adapters (including OE adapters). Also, a reduction of charge strength to 16 Amp and/or charging deactivation is a safety feature built into Tesla’s onboard system. A built-in sensor in our adapter (and all OE adapters) communicates the operating temperature to your vehicle; and, in turn, your vehicle adjusts the charge strength and/or temporarily deactivates the charge when maximum operating temperature of 50 C (122 F) is reached.
Shipping time depends on the product.
Free shipping on all orders $129+ worldwide!
For all orders under $129, the shipping fee is $5.99.
| Product Type | Handling Time | Shipping time |
| Fast Shipping Products | 0-1 calendar days | 3-6 calendar days |
| Standard Products | 1-2 calendar days | 6-12 calendar days |
| Customized Products | 3-5 calendar days | 6-12 calendar days |
We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. We have many cooperative express companies, such as DHL, FedEx, UPS, and USPS. We will choose the most suitable mode of transportation for you according to your country.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teslaunch.net.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@teslaunch.net.
Damages and issues
Please inspect your order upon reception and contact us within 7 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. (Photos of defective or damaged products are required.)
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return Fee
Customers are not required to pay for return shipping if a product is returned because it is "broken, missing, or wrong." If the product is returned due to "bought wrong, I don't want it anymore", the customer shall bear the return shipping cost, and the actual shipping cost will be deducted from the refund. In either case, there is no restocking fee for returns.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@teslaunch.net.
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